Find answers to all the frequently asked questions on the Fund Transfer and related subjects here!
ECS is an electronic mode of payment / receipt for transactions that are repetitive and periodic in nature. ECS is used by institutions for bulk collection of amounts towards telephone / electricity / water dues, tax collections, loan installment repayments, periodic investments in mutual funds, etc.
Direct Debit is similar to the ECS facility however the transactions are not routed through the Reserve Bank of India.
Hence this facility can be utilized for location wherein RBI does not have ECS facility.
| Electronic Clearing Service(ECS) |
Direct Debit |
| In ECS the transactions are routed through RBI |
In Direct Debit the transactions are processed directly by the Direct debit bank where we have a tie up and not through RBI |
ECS can be availed only at those locations where the ECS facility is available through RBI/ clearing house |
For Direct Debit the transactions can be processed for bank across PAN India. There are no restrictions on the locations. |
| In ECS the mandates have to be submitted to the respective destination banks and the transactions are processed through the various locations. |
Direct Debit mandate submission and transaction processing is done centrally |
| Once the mandate is submitted to the destination bank we can process the ECS transaction and do not have to wait for mandate updation confirmation from the bank |
Only once we receive confirmation from the Direct Debit bank can be process the transactions through Direct Debit |
Yes there are 87 locations and approx 530 banks offering such ECS facility as per list attached below
Yes as per RSL tie-up there are 8 banks who offer such Direct Debit facility as below in almost all locations, except few branches that are not equipped with such facility.
Sr. No. | Bank Name |
1. | ICCI Bank |
2. | CITI Bank |
3. | Axis Bank |
4. | State Bank of India |
5. | Corporation Bank |
6. | Bank of Baroda |
7. | IDBI Bank |
8. | Union Bank of India |
If you sign up ECS mandate then you do NOT need to track the dates of your investment and accordingly transfer the fund to your trading account every time. Once you sign up ECS mandate then your account will be debited on the given dates for the amount defined by you.
You do not need to track and transfer fund every month for your regular investment or write a cheque to fund your trading account. The defined amount will be debited from your account on the given date and you do not need to keep a lump sum amount in your trading account, hence you will keep earning interest on your saving account balance as the fund will remain in your bank account.
Once you sign up ECS / Direct Debit mandate, the valid and successful ECS / DD registration form will be sent to your bank for authorization by RSL thru our processing vendor.
Your bank will authorize the ECS / Direct Debit form after verification of your signature and details with your bank
There after as per transaction dates mentioned on the form. RSL will send transaction file to processing vendor 10 days prior to your ECS date
On Transaction date, your bank account will be debited for the defined amount.
Such debits will go on up the period of start date and end date mentioned in the form.
If there are insufficient funds in your bank account on debit date then such ECS / DD will bounce and you will be levied with charges by Bank and RSL both as per the charges prevailing from time to time.
Yes there is a RSL ECS debit mandate form to be filled you just need to attach a cancel cheque of the bank account on which you want to avail the ECS/ Direct Debit facility.
Download Form
Note: If your name is not printed on the cheque, then you need to write your name on the reverse of the cheque and have to sign on the reverse of the cheque.
No. There is a maximum ECS value limit defined city wise however it is not more than Rs 100,000. You can specify the upper amount in ECS/ Direct Debit instruction and accordingly your account will be debited upto that amount only.
You need to specify the ECS / Direct Debit start and end date at the time of filling up the form. The instruction will remain valid only till the end date specified by you. E.g.. from 1st April 2009 to 31st March 2012
Yes, following are the chares for availing the ECS/ Direct Debit facility and the same will be debited to your trading ledger account at the end of every month.
Charges | Approximate Total Charges (inclusive of ST) |
ECS mandate Registration Fee | Rs 11.30 |
ECS transaction fee (per successful transaction) | Rs 3.05 |
ECS Failure charge (per transaction failure) | Rs 3.35 |
Direct Debit mandate Registration Fee (charges vary from bank to bank. Refer FAQs for details) | Rs 20.00 to 33.50 |
Direct Debit transaction fee (per successful or failed transaction) | Rs 4.50 to 11.50 |
Direct Debit Mandate Cancellation charge (as applicable from bank to bank, if any) | Rs 22.60 |
Yes, there will be charges for ECS/ Direct debit failure. Please refer above charges details.
Yes, you can withdraw the ECS mandate whenever you desire. If you want to stop ECS then you need to intimate RSL before 30 working days of your ECS debit date by filling in the attached cancellation request form and submit it to RSL branch.
you can withdraw the ECS / DD by writing it to your bank in their format to stop such ECS / DD mandates
Mobile based funds transfer is a facility using which you can transfer funds from your bank account to your
Reliance Securities Limited (RSL) or Reliance Commodities Limited (RCL) trading account instantly through the
payment application downloaded on your handset.
To avail this service all you require is a Java MIDP 2.0 enabled phone to install the atom application.
You need to have GPRS activated on your phone i.e. internet facility should be active on the mobile.
Yes, you have to download an atom application on your phone to use this facility
It works on BlackBerry, Nokia, Sony Ericsson, Reliance Nokia, Reliance BlackBerry and Androids.
While downloading the application, you will get an option to select the mobile software for e.g.; Reliance Nokia jar,
Reliance Nokia jad, BlackBerry Mobile, Reliance BlackBerry, Android Mobile etc. You need to select your mobile
operating system starting with Reliance, e.g. Reliance BlackBerry.
For Nokia phones user needs to use Nokia.jar download
To avail this facility, firstly you should register your active mobile number with RSL or RCL during the KYC
registration.
The same number should be registered in your bank records. You also have to do a onetime registration with
your bank to activate this facility.
Kindly type the WAP link, http://203.114.240.71/resc.wml on your mobile browser. Click on link and it will give the
multiple choices to select the type of mobile that you are using and download the suitable application.
Once you click on the link mentioned above, the mobile application download process starts. You need to follow
the steps as guided by the application till you get the confirmatory message as ‘Welcome! You have successfully
registered for the Mobile Application’.
A Reliance icon will be stored on your phone on the successful download of the application.
You will be asked to create a 4 to 6 character PIN for mobile payment. Please remember the PIN, as this would
be required whenever you use this application for fund transfer.
At the time of generating the PIN number you will be asked to set a secret question and answer. In case you
forget your PIN, you can use the same to generate a new one.
If you have already registered with your bank to avail such a facility, then you can transfer funds immediately.
If not, you will have to register with your bank to start using this facility. The registration process varies from bank
to bank, for e.g. Axis Bank account holder can activate this facility through Axis Bank ATM.
You need to check for the process from your bank. You can register with your bank either before or after
downloading the application. Currently the banks available under this facility are Axis Bank, Corporation Bank and
BOI.
No, the facility does not work on a landline number. It has to be a mobile number.
You need to fill up a change request form & submit the same to your nearest RSL/RCL branch to update such
details in our records.
Alternately you may change the number registered with your bank.
When you open the application you will get your trading account details, select your client code and then you
have to select ‘Reliance Securities’ or ‘Reliance Commodities’(commodities will appear only if you have a
commodities account). Then enter the amount which you want to transfer and if the transaction is authorized by
your bank then your trading account will be credited instantly.
If you have multiple trading accounts on the same number, then all your account numbers will be displayed and
you will have an option to select any one trading account where in you want to transfer the funds.
If you have multiple banks linked to your trading account, then the details of all the banks will be displayed and
you will be given an option to select any one of the bank account through which you want to transfer funds,
provided these banks are enabled for fund transfer through mobile.
Not all banks facilitate this; you can transfer funds through the mobile application. Currently the banks available
under this facility are Axis Bank, Corporation Bank and BOI. Incase of any other banks this message will be
displayed - ‘No banks are registered with us which are mapped to your account.’
If the transaction is successful then a transaction receipt will be generated and stored in the phone.
In case the transaction is not successful due rejection from bank, then a message will be displayed as ‘Sorry
currently not able to validate your account for the bank you have selected.’
If the transaction is successful, then your trading account will be credited instantly.
Yes, you will be charged Rs 10 per successful transaction + other statutory levies as applicable which will be
debited to your trading account at periodic intervals
Yes, there is a minimum limit of Rs 50 and a maximum limit of 50000 as per RBI Guidelines.
You can use the application only for fund transfer to RSL/RCL trading account(s).
It varies from bank to bank. However the debit card PIN is compulsory across all banks to validate the
transaction.
Apart from the PIN, the bank may ask for any other Information related to your debit card / account number etc.
The Atom PIN generated during the registration is also required during transactions as part of the validation
process
The debit card number is also required during transactions for some banks.
IVR (Interactive Voice Recording) is a pre-recorded voice interactive service where by using the voice/mobile keys, one can enter to get the required information / inquiry OR do a funds transfers to other bank / trading accounts.
IVR based fund transfer facility is a facility where client can transfer funds from his bank account to trading account of RSL using IVR by calling on our IVR Numbers as below through the registered mobile number with RSL.
| Reliance Securities IVR calling number’s |
022-67237676 |
| 022-40366876 |
| 022-26814376 |
Post registration with bank, one has to dial any one of the above number and follow the steps spelled out during the IVR call and validate the transaction details.
Same mobile number should be registered with Reliance Securities Ltd and your bank. The bank account mapped to the Client with Reliance Securities should be the same as one for which “Call and Pay “registration is done
else validation will fail and funds will not be transferred.
Compulsorily, it has to be a mobile number only. Banks do not register landline numbers for Call and Pay.
The 1st step would be to register the mobile number for “Call and Pay” with the your Bank. The mobile number registered with bank has to be registered with Reliance Securities for the transaction to flow. The bank details and the mobile number should also be part of your KYC details with Reliance Securities Ltd.
Every bank has unique registration process. Some banks may take physical documents as one time registration formality.
Some banks allow this facility activation thru their ATM’s.
You need to fill and change request form & submit the form to RSL branch to change such details with RSL records.
OR you may change your mobile number recorded with your bank account by approaching your bank with such request of change.
It is an one time registration activity, which you have to register with your bank.
To activate such facility, one should approach bank helpdesk, Branch, Internet, ATM.
Every bank has unique registration process. Some banks may take physical documents as one time registration formality.
Some banks allow this facility activation thru their ATM’s.
For example; In case of Axis bank you can register for IVR funds transfer facility at Axis Bank’s ATM by choosing the option REGISTRATIONS, under this there is an option called CALL AND PAY, one needs to register here.
Post registering within 5 minutes there will be a call from Axis Bank which will prompt the user to generate a six digit PIN . Post this the client can start transacting using IVR to transfer funds to Reliance Securities Ltd.
When you call up on IVR from the registered phone number, system verifies your mobile number and if the mobile number is same then you are given the option to transfer the fund from your bank account to your RSL trading account. Bank account validation is also done, hence the KYC bank is to be opted for this transaction.
It varies from bank to bank. However Pin number is compulsory across banks to validate transaction. Over and above this banks may ask for any other Information related to your debit card / account number etc.
Ideally this scenario should NOT come because banks expect your own mobile number only to be registered with them for IVR banking.
If you have multiple bank accounts linked to your trading account, then IVR gives you an option to select any one of the bank account which is offering this facility for fund transfer. This scenario becomes relevant when more banks have been put on live.
Funds will only get transferred only if same mobile number is registered with your Bank account.
Not all banks facilitate this, but you can transfer fund through IVR if your bank has tie-up with RSL processing Vendor.
Currently we have activated with below mentioned banks only
1) Axis Bank (other banks in progress of implementation )
If you have an account linked to your trading account which does not have a tie-up with Processing Vendor for payments, then you will be given an error message post verifying your client ID to the effect that your bank does not support this facility.
Whereas in case the bank supports the transaction but the client has not registered for it with the bank then
IVR will play the message as ‘Currently there are no options available for you to transact using RSL IVR pay’ gateway
If the transaction is successful then IVR plays the confirmation message for successful transaction.
In case the transaction is not successful due to rejection from bank, then IVR plays the message as ‘Sorry currently not able to validate your account for the bank you have selected’
For every completed transaction, there is always a confirmation message or intimation of rejection.
If the transaction is successful, then your trading account will be credited instantly.
Yes, you will be charged Rs 10/- per successful transaction which will be debited to your trading account.
*Taxes extra as applicable
Yes, there is a minimum limit of Rs 50 per transaction; however the maximum limit is s. 50000/- per day.
A max of Rs. 50,000/- can be transferred in a day
In axis we can do transactions in excess of 50,000 per day as long as single transactions are within this limit.
Technically yes, but you pay ISD roaming charges.
Debit card based Funds transfer is a facility where you can transfer funds using any VISA debit card irrespective of the issuing
bank.
The VISA debit card transfer is independent of the issuing bank. Once a debit card is registered, irrespective of the issuing bank the client will be able to transfer funds, i.e. all VISA debit cards are allowed
From a regulatory perspective we are also registering the bank account to which the card is linked. The transfer is through secure VISA network.
ALL VISA debit card holders can avail this facility.
VISA debit card details and the bank account to which the same is linked is to be registered as a onetime activity
The client also gives details of the bank account to which the card is linked and also registers same with RSL in case it is not registered earlier.
Details of the front of the card only is captured viz. card number, card holder name as it appears on the card.
The 1st step would be to register the VISA debit card number with RSL by filling the form available in download section
Fill in the form and submit it to RSL branch for registration with RSL along with the requisite supporting
If you have filled the VISA debit card form after account opening with RSL, then you will get an email from RSL on registration of such account of VISA debit card.
On the next day of Registration, you will get the dropdown enabled in your login for trading.
If you have filled the form during account opening with RSL then such bank account details will be mapped with RSL trading account and you will get the dropdown enabled in your login for trading.
It will take 3 working days time to process the request after the receipt of the form at HO/central processing unit
Once the bank account is registered with RSL, then customer can do the funds transfer online by selecting the “debit card “ option in the Payin menu. On selecting the menu, you will see be able to see the debit card number in the dropdown.
Yes you can register multiple debit cards , maximum up to 3 debit cards.
It similar to an online transfer. Validate the transaction as per the issuing bank process which is normally PIN based some banks may ask further details as provided by banks.
Your limits in trading account will immediately get updated
Your limits in trading account will immediately get updated
As an introductory offer the funds transfer charge is waived off
Later there will be charge of Rs. 30 plus service tax, which is levied by banks/ VISA.
Depends on bank and individual limits within the bank