The motor insurance policy is a comprehensive policy that includes the "Third Party Only Cover" and the "Own Damage Cover". Under the Third Party Only Cover, we cover you against any loss caused to a third party in an accident.
The Own Damage Cover will cover the cost of repairs to the vehicle if it is damaged in an accident. Also the owner-driver of the vehicle has a compulsory personal accident cover for an amount of Rs. 2,00,000/-.
The difference is in the services of the company in terms of speedy policy issuance, claims settlement within six days of submission of receipt and free towing facility.

You can either opt for a Third Party Cover or a Comprehensive Policy. In India, it is compulsory to have a Third Party Policy that covers you against legal liability for injury or death or property damage caused to any third party in an accident. This policy does not cover damages or loss caused to your own vehicle in an accident or theft.
A comprehensive policy, on the other hand, covers both acts only cover and own damage cover which insures your vehicle against any loss or damage. It is not compulsory to have a comprehensive cover, though; it is advisable to have one.

The Own Damage cover is always sold as a part of a Comprehensive Motor Insurance Policy. It cannot be taken on a stand-alone basis. It covers loss or damage to the vehicle and accessories/fittings (if insured) arising out of the following risks:

• Fire, explosion, self-ignition or lightning
• Burglary housebreaking or theft
• Riot and strike
• Earthquake (fire and shock damage)
• Flood, Typhoon, Hurricane, Storm, Tempest, Inundation, Cyclone, Hailstorm
• Accidental external means
• Malicious Act
• Terrorist Activity
• Whilst in transit by road, rail, inland waterway, lift, elevator or air
• Landslide, Rockslide

In case of a Third Party Cover, there are no optional risks which means you have to take the full cover. This is also a compulsory cover which you must take before you drive your vehicle around in India.
In the case of a Comprehensive policy, you can choose to insure passengers travelling in the vehicle, drivers, accessories, by paying additional premium.

The factors that decide the premium are:

• Insurance value or IDV
• Cubic capacity of the vehicle
• Place of registration
• Age of the vehicle

Type of cover- whether comprehensive or third party only
If you enjoy any No Claim Bonus, the No Claim Bonus is deducted from the premium. If you add any optional covers such as personal accident cover for drivers or passengers or for accessories etc, additional premium will be added on to the basic policy premium.
The premium amount so obtained is rounded off to the nearest rupee

Yes we do issue policies for shorter periods of time if required.
Also a short period policy can only be issued for package (comprehensive) policies. The premium in such cases is charged on the basis of the short period rate defined by the Motor Tariff.
To know how premium is calculated view the table below.
Period % Of Annual Premium rate
> 1 month but </= 2 months 30%
> 2 months but </= 3 months 40%
> 3 months but </= 4 months 50%
> 4 months but </= 5 months 60%
> 5 months but </= 6 months 70%
> 6 months but </= 7 months 80%
> 7 months but </= 8 90%
> 8 months Full Annual Premium Rate

For insuring an imported car, you need to give us the custom documents for the car, including the invoice, the bill of entry, control receipt if available and any other related documents.

Accessories can be insured under a comprehensive policy for an additional pressure. Incase these are factory fitted they are automatically insured under the policy however you need to insure them separately if you have them installed later. You will have to buy an additional cover to insure the accessories. For this, you will only need to give us a letter stating the model, serial number and cost of the system. Once our regional office receives your application, they will then give you the premium amount, which is normally calculated as 4% of the sum insured plus applicable service taxes.

AThis cover is applicable only if the vehicle is registered in name of any individual.
The Personal accident cover covers risks like:
Death

• Loss of two limbs or sight of both eyes or
• Loss of one limb or sight of one eye
• Permanent Total disablement from injuries other than the above.

The policy is valid in the whole of India. It is also valid in the SAARC countries like Bangladesh /Bhutan / Nepal / Sri Lanka /Pakistan / Maldives

The insurance value considered for a vehicle is the ex-showroom price of the vehicle in the place of registration less depreciation as per below mentioned table.
For vehicles over 5 years old, the insurance value is decided as per the market value mutually agreed between insured and insurer.
The depreciation is calculated as follows

• Age of the Vehicle % of Depreciation
• Not exceeding 6 months 5%
• Exceeding 6 months but not exceeding 1 year 15%
• Exceeding 1 year but not exceeding 2 years 20%
• Exceeding 2 years but not exceeding 3 years 30%
• Exceeding 3 years but not exceeding 4 years 40%
• Exceeding 4 years but not exceeding 5 years 50%

Note. IDV of obsolete models of vehicles (ie. Models which the manufacturers have discontinued to manufacture) and vehicles beyond 5 years of age will be determined on the basis of an understanding between the insurer and the insured

You have two options, either you can transfer this policy to the new owner of the vehicle or you can ask the new owner to buy a separate policy and then get this policy cancelled. The policy can be cancelled only once the company receive a copy of the new policy since any car has to be insured at least against Third Party liability.
The depreciation is calculated as follows

• Age of the Vehicle % of Depreciation
• Not exceeding 6 months 5%
• Exceeding 6 months but not exceeding 1 year 15%
• Exceeding 1 year but not exceeding 2 years 20%
• Exceeding 2 years but not exceeding 3 years 30%
• Exceeding 3 years but not exceeding 4 years 40%
• Exceeding 4 years but not exceeding 5 years 50%

Note. IDV of obsolete models of vehicles (ie. Models which the manufacturers have discontinued to manufacture) and vehicles beyond 5 years of age will be determined on the basis of an understanding between the insurer and the insured

You have two options, either you can transfer this policy to the new owner of the vehicle or you can ask the new owner to buy a separate policy and then get this policy cancelled. The policy can be cancelled only once the company receives a copy of the new policy since any car has to be insured at least against Third Party liability.

You can then enjoy the No Claims Bonus on the premium for your new vehicle if you purchase it within 3 years from date of cancelling / transferring the policy.

A cover note is valid for 60 days from the date of issue. It is an interim document to signal the start of your motor insurance before sending you your policy pack. Hence it has a limited validity.

A duplicate copy of the insurance policy in case your original document gets lost. A nominal fee of Rs.50/- will be charged for issuing a duplicate policy.

In case of a new policy, the insurance cover starts the day your cheque your cheque is accepted. In case of a renewal, the insurance cover starts from the date of expiry of the previous policy.

The first change that you will need to make is in your mailing address. Visit any of our regional offices or send an address change request letter with your new mailing address.
The second change could be that in the premium. Motor insurance rates are decided on the basis of the zone of registration of the vehicle - all metro cities (Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkatta, Mumbai, New Delhi and Pune) are part of Zone A which has a higher rate of premium than the rest of the country (Zone B).

You can get a discount of 5% on the own damage premium subject to maximum of Rs.200/- for a private car and Rs.50/- for a motorized 2 wheeler.
However, your membership must be valid at the time of taking the policy and you must submit a copy of the card along with the proposal form.

NCB stands for No Claim Bonus and is also called a No Claim Discount. It is a discount that you enjoy on the "Own Damage Cover" in a comprehensive policy if you have not made any claims under the policy during the previous twelve months of a policy.
Each "no claim" year of a motor policy entitles you to a percentage discount which increases as the number of "no claim" years' increase. For example, if you have made no claims for 1 year, the discount is 20% of the own damage premium. If however, you have made no claims for 2 years, the discount rate increases to 25%, with the maximum rate of discount being 50%.
The NCB applies to a particular policyholder and not to a particular vehicle, which means, if you enjoy NCB on your current policy, and if you sell the vehicle insured under the policy, you can still retain the NCB and use it on another policy for another vehicle within 3 years. The motor tariff prescribes the table of discounts for calculating NCB. The rate of discount that applies depends only on the number of years there has been no own damage claim and nothing else.

You can either give a NCB certificate or declare the rate of NCB in a separate declaration stating the rate of NCB and the name of the insurance company. Based on this declaration, we will work out your premium after calculating the applicable discount.
As part of the policy process, we will seek confirmation of your NCB status from your old insurer.

Loading is an additional premium, which is paid at the time of renewal of insurance policy if the claims experience during the policy term has been adverse.

There is no extra premium that is payable in case of a claim but if the claim experience is bad then some loading may be charged as per company policy. You only lose your No Claim Bonus that you could have enjoyed had there been no claim on the policy.

You have to pay the renewal premium by cheque/demand draft favouring Reliance General Insurance Co. Ltd. I can also send an officer across who will collect the cheque as well as explain to you the latest value added services that we are offering

It is advisable to renew the policy much before the renewal date. There are certain benefits of doing so:
You will continue to enjoy your no claim bonus so long as there is continuity in the policy.
You will not have to get any survey done at the time of renewal
It is mandatory to have your vehicle insured at all times.

IExcess means the amount that you will bear in case of a claim. This amount is deducted from the claim amount. All policies carry a compulsory excess of Rs. 500/- or 1000/- as per the cubic capacity of the vehicle. If you voluntarily opt for a higher amount, you will receive a discount in the premium.

IExcess means the amount that you will bear in case of a claim. This amount is deducted from the claim amount. All policies carry a compulsory excess of Rs. 500/- or 1000/- as per the cubic capacity of the vehicle. If you voluntarily opt for a higher amount, you will receive a discount in the premium.

Any claim can be rejected by an insurance company in certain conditions. Some common reasons for which a claim may be rejected are:

The policy has expired, or policy has been cancelled or the premium cheque has been dishonoured making the policy invalid.
It could also be that the date of accident or loss falls outside the policy period or
The person driving the vehicle at the time of the accident did not possess a valid driving license or was under the influence of drugs or alcohol.
There are also situations where the ownership of the vehicle has changed but the Insurance Company has not been informed within 14 days of such change or the claim was for damages that existed before the policy started.
Some other reasons could be that the nature of damages does not co-relate with the cause of accident or that the vehicle was being used for other than personal or social purposes.
 
My car met with an accident but I was not driving it, it was being driven by XYZ. Can I still make a claim?
You are covered against the loss provided XYZ

Had a valid driving license
Was not driving under the influence of alcohol or drugs
Was not carrying out any illegal activity and
Had not contravened/ disobeyed any law
Was driving your vehicle with your consent.
 
What if my car meets with an accident & I do not incur large damage. Is it still compulsory to lodge a        claim or I can choose not to claim? Or is it advisable to make a claim on small amounts
It is not always necessary to lodge a claim especially if the damage is small. Actually, It is not advisable to make a claim for small damages because, not only will you have to pay for depreciation and excess, reducing the claim amount to an even smaller figure, but you will also lose your 'NO CLAIM BONUS' (if any) at the time of renewal.
However, once you have decided not to claim, you cannot claim these damages at a later stage.

Your policy does not cover you for

General ageing, wear & tear
Mechanical or electrical breakdown or failure
Depreciation and any consequential loss
Damage to tyres and tubes and accessories, unless damaged in an accident or the vehicle is stolen.
Damage by a person driving without a valid license
Damage by a person driving under the influence of liquor or drugs
Loss/damage attributable to war, mutiny or nuclear risks
Loss/damage outside India
Wilful damage
Hire or Reward
Carriage of goods (other than samples or personal luggage)
Pace making
Speed testing
Reliability Trials

You do get full reimbursement for the windscreen glass. However, there is a depreciation of 50% on the rubber lining and sealant. Additionally, you will also need to bear the policy excesses.